Last Updated: November 2024

Welcome to Mosquito Bio Bay Tours! These Terms and Conditions outline the rules and regulations for the use of our website and the services we offer. By accessing or using our site or booking our services, you agree to comply with and be bound by these terms.

General Information

Mosquito Bio Bay Tours provides guided tours of Vieques’ Mosquito Bay, the world’s brightest bioluminescent bay. Our tours are subject to availability, weather conditions, and local regulations.

Eligibility

- Participants must be at least 18 years of age to book a tour. Minors must be accompanied by an adult guardian.

- Guests must be physically able to participate in water-based activities. Individuals with certain medical conditions should consult with their healthcare provider before joining.

Reservations and Payments

- Reservations must be made in advance through our website or approved booking partners.

- A non-refundable deposit may be required to confirm your booking. Full payment is due before the tour begins.

- Accepted payment methods include credit cards, debit cards, and other options as specified on our website.

Cancellation and Refund Policy

Guest Cancellations:

- Cancellations made more than 48 hours before the tour will receive a refund, minus any non-refundable deposit.

- No refunds will be issued for cancellations made within 48 hours of the tour or for no-shows.

Company Cancellations:

- In the event of cancellations due to weather, safety concerns, or unforeseen circumstances, guests will receive a full refund or the option to reschedule.

Tour Policies

Arrival: Guests must arrive on time for the pre-tour safety meeting. Late arrivals may result in forfeiture of the booking without a refund.

Safety Guidelines:

- Guests must follow all instructions provided by guides during the tour.

- Life jackets and other safety equipment are mandatory during water activities.

Behavior: Mosquito Bio Bay Tours reserves the right to remove any participant displaying inappropriate, unsafe, or disruptive behavior without a refund.

Assumption of Risk

Participation in bioluminescent bay tours involves inherent risks, including water activities and exposure to natural elements. By booking a tour, guests acknowledge these risks and agree to participate at their own discretion. Mosquito Bio Bay Tours is not liable for injuries, damages, or losses resulting from participation, except in cases of gross negligence.

Environmental Responsibility

Mosquito Bio Bay is a delicate ecosystem. Guests agree to:

- Avoid touching or disturbing the water unnecessarily.

- Refrain from using harmful chemicals such as sunscreen or bug spray in or near the bay.

- Respect wildlife and follow Leave No Trace principles.

Privacy Policy

We value your privacy. Personal information collected during bookings is used solely for operational purposes and will not be shared with third parties, except as required by law. Please refer to our Privacy Policy for more details.

Intellectual Property

All content on the Mosquito Bio Bay Tours website, including text, images, and logos, is the property of Mosquito Bio Bay Tours. Unauthorized use, reproduction, or distribution of this content is prohibited.

Changes to Terms and Conditions

Mosquito Bio Bay Tours reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be posted on our website, and continued use of our services constitutes acceptance of the changes.

Contact Information

For questions or concerns about these Terms and Conditions, please contact us at:

Mosquito Bio Bay Tours

Website: https://mosquitobiobaytours.com

Email: [email protected]

By booking a tour or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Mosquito Bio Bay Tours!

Thank you for selecting our tour services! We are excited to enhance your Vieques adventure and are dedicated to offering valuable insights for your memorable journey. Should you have any inquiries or require travel guidance, please feel free to contact us. Wishing you safe travels, and we eagerly anticipate your visit!